HD2 — The Digital Experience Operating System
Hospitality Interactive

Virtual Concierge

Touch-screen kiosk application that greets guests and delivers 24/7 self-service information in hotel and hospitality environments.

Overview

The HD2 Virtual Concierge is a custom touch-screen application used as a self-service resource for visitors to access important travel-related information. These large LCD displays are increasingly popular in hotels — often used to greet visitors, announce events, display marketing content, and even show flight information. HD2-Concierge was developed to give end-users a smartphone-like app experience on a large interactive display.

Key Benefits

24/7 information available to guests
Robust content and services on an easy-to-use platform
Customized backgrounds and layouts to match your brand
Scalable — add or remove apps as needed
Incorporate social media and event integration
Internal marketing for restaurants, shopping, and attractions
Transportation and flight information feeds
E-Postcards, weather, news, and sports feeds
Custom maps and wayfinding of your property
Landscape or portrait designs

Typical Installations

Hotel Lobby Concierge Kiosks
Resort Welcome Displays
Convention Center Info Stations
Corporate Visitor Centers

Frequently Asked Questions

What is a Virtual Concierge?

It is a custom touch-screen application on a large LCD display that gives guests self-service access to information — flight info, maps, events, dining, attractions, and more — available 24/7.

Can it be customized for my property?

Yes. Backgrounds, layouts, apps, and content are all tailored to your brand and property. You can add or remove apps as your needs evolve.

Does it work with existing signage?

Yes. The Virtual Concierge complements your existing concierge and digital signage, and can be managed from the same HD2 cloud CMS.

Get Virtual Concierge for Your Business

Hardware, installation, software, and content — all in one package from HD2.